Resources & Support

Financing & Tax Incentives

Maximize your savings with federal and state incentives. Download our comprehensive guides.

Product and Technical Documents

Download technical specifications, installation guides, and warranty information.

Warranty and Support

Access warranty information, support resources, and get help from our team.

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Frequently Asked Questions

Find answers to common questions about MeterHome installation, safety, and warranties.

Is MeterHome safe?

Yes, MeterHome uses Lithium Iron Phosphate (LFP) battery technology, which is cobalt-free and one of the safest battery chemistries available. Our systems are UL 9540 certified and include multiple safety features including thermal management and automatic shutdown protection.

What is the warranty?

The battery cells have a 10-year warranty, and the standard warranty is 5 years. This covers defects in materials and workmanship under normal use conditions.

How long does installation take?

Typical installation time is less than one business day. Installations involving solar panels may take longer. The process from placing your order to having the Meter installed in your home takes 2 to 4 weeks.

Is shipping, permitting, and installation included?

Yes, our all-inclusive price covers shipping, installation, and permitting. There are no hidden fees.

How is MeterHome different from other batteries?

MeterHome is built in the USA, offering additional tax benefits. It includes $1 million liability insurance for the first three years, is professionally monitored and optimized daily, and features automatic or technician-performed maintenance if issues arise.

What tax credits are available?

MeterHome qualifies for the federal Investment Tax Credit (ITC) of up to 30% of the system cost. Additional state and local incentives may be available depending on your location. Download our tax incentive guide above for detailed information.

Can MeterHome work without solar panels?

Yes! MeterHome can be installed as a standalone battery system without solar panels. It can charge from the grid during off-peak hours and discharge during peak hours to save on electricity costs.

What financing options are available?

We partner with Avvance Financing to offer flexible payment plans with competitive rates. You can also purchase the system outright or explore other financing options. Contact us for more details.

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